Return & Exchange Policy

We want you to love your Pocket Planters purchase! If you're not completely satisfied, we gladly accept returns and exchanges within 14 days of delivery.

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✅ Eligible Items:
- Products must be unused, in original condition, and in original packaging.
- Returns are accepted for both defective and non-defective products.

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🔄 Exchanges:
- We offer exchanges for products that arrive damaged or if you received the wrong item.
- If you’d like to exchange for a different design, please contact us first to check availability.

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🚫 Non-Returnable Items:
- Custom or personalized products
- Items purchased on final sale

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📦 Return Process:
1. Email us at support@pocketplantershop.com with your order number and reason for return.
2. We’ll provide a return shipping address and instructions.
3. Customers are responsible for return shipping costs unless the product is defective or incorrect.

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⏳ Refunds:
Once we receive your return and inspect it, we’ll issue a refund to your original payment method within 5–7 business days.

Have questions? Feel free to contact us anytime at support@pocketplantershop.com. We're happy to help!